The Inspect feature provides the user the ability to add work orders and tasks to a Property/Building/Unit. One work order can have multiple tasks associated with it. Work orders can only be added to units and not to eService Locations, as the Inspect feature was designed to help the worker in the field enter or edit a work order quickly, especially when doing a walk-through with a resident who is moving out.

Once in Inspect, the first page shows properties that the user has access to. Once the user selects a property, building, and then the unit, the next page lists existing work orders for that unit. The user can add a new work order, view and add images to existing work orders, upload up to five images at a time to any work order, or edit work orders that were originally added using Inspect. Users can only edit work orders that they added via the mobile application. Currently, work orders added via eService cannot be viewed or edited.

Images added from within Inspect are available to be viewed within eService under the Documents link for the work order they were added to.

NOTE: The Portable Network Graphics format (.png) file format must be added as one of the valid document types for eService (eService—Setup—Document Types).

To filter the tasks shown on the screen, you can use the filter functionality at the top of the screen. By default, tasks of all priorities are shown.

If you want to filter by priority, then tap “All,” which shows at the top of the screen to get a list of the filter options, which are:

• All (default) – Shows all tasks.
• Emergency – Shows only tasks with the status of Emergency priority.
• High – Shows only tasks with the status of High priority.
• Medium – Shows only tasks with the status of Medium priority.
• Low – Shows only tasks with the status of Low priority.

To filter the tasks shown on the screen, you can use the filter functionality at the top of the screen. Options are:

• All (default) – Shows all tasks
• Emergency – Shows only tasks with the status of Emergency priority.
• High – Shows only tasks with the status of High priority.
• Medium – Shows only tasks with the status of Medium priority.
• Low – Shows only tasks with the status of Low priority.

1. After logging into QuickTask, tap the Inspect icon .
2. Tap a Property > Building > Unit. Any existing work orders appear for that unit. If there are no work orders, the list will be blank.
3. All existing work orders can be viewed for the unit. Only work orders added via the mobile application may be edited. You can also add new work orders, or upload photos for work orders.
   
   NOTE that to find a unit, you can also use the Search feature at the top of the page.
4. To edit a work order, tap the work order and then edit the work order. For help with fields, refer to the eService help.
5. To Assign a work order task to an Employee or Vendor, in the TASK DETAILS area of the screen, tap Assigned To and a list of Employees / Vendors opens in a new screen. Tap a name to assign the task to one of the Employees / Vendors.
6. To add a new work order, tap the plus sign + at the top right corner of the page.
   1. Tap Resident and tap to select from the list of residents that appears.
   2. Enter information in the fields.
   • For help completing fields, refer to the eService Help.
   • When you tap a field, some fields provide you with a list to select from.
   • Other fields require that you type into the field using the on-screen keyboard that appears.
   • Required fields have an asterisk ( *).
   • You can only edit work orders that you originally added via the mobile application.
   • NOTE that you may have to tap the close keyboard key in the lower center of the device if the keyboard is open but you are unable to select anything else on the page
7. To add an image, from a work order, tap the camera icon that appears on the of the page.
   1. Tap Choose Existing or Take Picture.
   2. Follow on-screen instructions to add an image to the work order.

NOTE that only five images can be uploaded to a work order at a time.

1. After logging into QuickTask, tap the Inspect icon .
2. Tap a Property > Building > Unit. Any existing work orders appear for that unit. If there are no work orders, the list will be blank.
3. All existing work orders can be viewed for the unit. Only work orders added via the mobile application may be edited. You can also add new work orders, or upload photos for work orders.
   
   NOTE that to find a unit, you can also use the Search feature at the top of the page.
4. To edit a work order, tap the work order and then edit the work order. For help with fields, refer to the eService help.
5. To Assign a work order task to an Employee or Vendor, in the TASK DETAILS area of the screen, tap Assigned To and a list of Employees / Vendors opens in a new screen. Tap a name to assign the task to one of the Employees / Vendors.
6. To add a new work order, tap the plus sign + at the top right corner of the page.
   1. Tap Resident and tap to select from the list of residents that appears.
   2. Enter information in the fields.
   • For help completing fields, refer to the eService Help.
   • When you tap a field, some fields provide you with a list to select from.
   • Other fields require that you type into the field using the on-screen keyboard that appears.
   • Required fields have an asterisk ( *).
   • You can only edit work orders that you originally added via the mobile application.
   • NOTE that you may have to tap the close keyboard key in the lower center of the device if the keyboard is open but you are unable to select anything else on the page
7. To add an image, from a work order, tap the camera icon that appears on the of the page.
   1. Tap Choose Existing or Take Picture.
   2. Follow on-screen instructions to add an image to the work order.

NOTE that only five images can be uploaded to a work order at a time.

In order to attach images to work orders, complete this setup.

The Portable Network Graphics format (.png) file format must be added as one of the valid document types for eService (eService—Setup—Document Types).